26 Tivoli Road, Cheltenham, UK
Cheltenham Racecourse
2.7 miles
When you find your ideal serviced apartment you can book online or contact us directly via phone or email to proceed with your booking.
A friendly member of the Luxury Apartments team will be able to take you through step by step of our booking process.
We require a minimum stay of 2 nights.
There are some additional properties that require a longer minimum night stay, please see specific property pages for further details.
Arrival time is from 3pm and the time of departure is 10 am. However, we will be happy to offer you earlier arrival times and later departure times if possible. There may be a charge for this service.
We usually have a later departure time on Sundays and Bank Holidays for the convenience of our clients and to allow our wonderful house-keeping team a relaxing Sunday morning or Bank Holiday
Although some of our apartments have an outside area suitable for smokers, smoking is strictly prohibited in the apartments. Furthermore, we will charge anyone found to have smoked in the apartments an extra charge to pay for a thorough carpet, and furniture cleaning, and will be asked to leave.
We reserve the right to retain deposits but will refund payment of the final balance as per our Terms and Conditions.
To book a stay of fewer than 30 nights full payment is taken. For stays longer than 30 nights, payment is taken in 30-night intervals. For corporate stays different options are available, please ask for details.
Should you cancel your stay, and stay for fewer than 30 nights, 20% of the stay is non-refundable. For stays longer than 30 nights, 20% of the first month is non-refundable.
A security deposit of £250 is due on arrival, or £500 at certain properties and during the gold cup. If pets are allowed it’s £500, this is refunded after we check the apartment has been left in good order after departure.
Check-in times are from 3 pm-6 pm, at some properties, we can allow a later check-in time if self-check-in is possible, without charge. Before booking please contact us if you need to arrive or depart outside these hours, as we may not be able to meet.
There may be an arrival charge of £50 if arriving between 7 pm and 12 pm, if the property does not have a self-check-in option, the £50 is given to the person who meets you out of their office hours.
The departure is at 10 am unless otherwise agreed.
Booking terms apply.
For Gold Cup stays we must receive notification of cancellation 30 days prior to arrival. Where notification of cancellation is received less than 30 days, the stay is non-refundable.
Non-arrivals will be treated as a cancellation and subject to a 100% cancellation charge.
Should you cancel your stay and give more than 30 nights notice, only 20% of the stay is non-refundable.
Booking terms apply.