Frequently asked Questions

• How do I make a reservation?

  When you find your ideal serviced apartment you can book online or contact us directly via phone or email to proceed with your booking.

  A friendly member of the Luxury Apartments team will be able to take you through step by step of our booking process.

• Is there a minimum number of nights I need to book?

  We require a minimum stay of 2 nights.

  There are some additional properties that require a longer minimum night stay, please see specific property pages for further details.

• Do you allow pets?

  In some apartments and houses pets are allowed. On each apartment page it says if pets are allowed at the top of the page. Most of our accommodation do not allow pets. If you have a pet allergy we have many suitable apartments we can offer you.

• Is a housekeeping service provided?

  Yes we provide weekly house-keeping. Extra cleans can be arranged on request for an extra charge.

• What if I need to cancel or postpone?

  We reserve the right to retain deposits but will refund payment of the final balance as per our Terms and Conditions.

• How do I make a change to my reservation?

  If you need to make a change to your reservation, please email us and we shall try and accommodate where we can. However, this isn’t always possible and there could be additional costs. Please see our cancellation policy in the terms and conditions.