Luxury Apartments Experience

My friend and I stayed with luxury apartments for 6 months and had a very comfortable stay. The apartments were clean and well-equipped for our needs. Luxury apartments went above and beyond to accommodate us and quickly solved any issues or queries we did have. I wouldn’t hesitate to recommend them for your next stay in the Cheltenham area.

Thank you for providing a pristine 2 bedroom apartment at 39 Rodney Road. Luxury apartments deserves 10 out of 10 for customer service, comfort and cleanliness. Our 6 day stay could not be faulted. And that, coming from a fussy customer! Have already recommended to others. Cheltenham a lovely regency town with great restaurants and shopping. Rodney Road extremely convenient for everything the town has to offer. Will definitely return!

Luxury Apartments have been extremely accommodating over the last 6 months. They are always friendly and polite and I would recommend their services if you are ever looking for accommodation in Cheltenham/Gloucester. They are always prompt in returning our emails/requests and certainly go above and beyond to make my friend and I feel very welcomed.

We very much enjoyed our stay at Luxury Apartments. Brenda and Daniel were very accommodating and helpful upon move-in and throughout our stay. Our apartment is within walking distance of the town center, which was wonderful. The cleaning staff were friendly and the stay was overall great.

We won’t stay with anyone else in Cheltenham again. We have stayed with other serviced apartment companies in Cheltenham but no-one looks after us as well as Brenda.

Excellent customer focus, quick response times and always kind and attentive to customer needs. Every time I contacted them they are so very kind and helped me straight away. The flat itself was lovely, very good size and well kept and tastefully furnished. Would highly recommend Luxury to anyone looking for a great stay with a great experience!

My wife, our 12 year old daughter and myself stayed at 7A Lansdown Terrace Lane for about a week, booked with Luxury Apartments. It was a 2 bedroom, 2 bathroom apartment. The service we received from Rachel was excellent. Replies to our queries via email were answered promptly, and the entire booking process was very pleasant. The apartment itself was wonderful, well appointed, well furnished and tastefully decorated. Becky was there when we arrived late at night to show us around and told us how everything worked. And we were allowed to check out late, at no charge, as the apartment was not booked for the next day. That was really very kind and helpful, as we had a late night flight and some luggage. All in, a very nice stay with Luxury Apartments.

We found the perfect apartment through the Luxury Apartment website. The whole experience from booking to accessing the property, the stay and the check out, were effortless and professional. Communication was regular and timely and I would highly recommend using this company. We will certainly book again.

Beautiful apartment, clean and well serviced. Staff are friendly and responsive. Convenient location, only a short walk to the town centre. Thank you Luxury Apartments!

I wouldn’t hesitate to recommend Luxury Apartments Cheltenham to anyone. The apartment we stayed in was lovely and so well equipped. Customer service is amazing with very quick response via email or on phone. We will definitely be using luxury apartments again on our next visit to Cheltenham.

Really lovely friendly and helpful Company with excellent customer service. Loved our time in Cheltenham, even though our circumstances weren’t ideal at the time having been made homeless by a broken house sale chain. All home comforts provided, spotlessly clean nothing missed. Lovely location – would definitely revisit. Putting down as a Holiday visit – although it really wasn’t! All facilities available for working from home. Excellent. If I could do more than 5 stars I would.

Really good service and comfortable environment. Friendly staff that replied to e-mails as soon as they could and always help us with whatever we need, we highly recommend staying with luxury apartments.

Great stay and communication from the Luxury team. The flat was well-equipped and the finishes were very up-to-date. I appreciated having things like dishwasher and laundry tablets available.