Manage Your Stay Cheltenham stay
Simple, Flexible and Fully Digital
Take complete control of your stay — manage bookings, personalise services, and access your multilingual digital guest portal before and during your visit.
Book Direct and Manage Your Stay Instantly
Booking directly through the Luxury Apartments website gives you complete control over your stay — before arrival and throughout your visit.
Our secure online guest account and digital guest portal make it easy to manage bookings, view stay details, and personalise your experience in just a few clicks.
This system is ideal for corporate and group bookings, offering centralised control across multiple reservations, clear reporting, and easy management of multiple guests. It also provides the flexibility to make changes as plans evolve, ensuring a smooth, efficient booking experience for both individuals and organisations.
Booking directly through Luxury Apartments gives you full control of your stay, access to your digital guest portal, and the flexibility to manage reservations instantly — benefits not always available through third-party booking platforms.
- Easily mange the following online
- Your Personal Guest App
- Direct communication with our team
- Book additional serviced apartments
- Request to cancel and extend your stay
- Check outstanding balances
- View accommodation costs and added services
- Update guest details
- Detailed apartment guides and instructions
Your Personal Digital Guest Portal
Every guest receives secure access to a dedicated digital guest portal that works like your own private travel app.
Available in over 22 languages, it provides everything you need before arrival and throughout your stay — from check-in instructions and apartment guides to local recommendations across Cheltenham and the Cotswolds.
Designed for convenience, clarity and complete control, it ensures every stay is seamless from start to finish.
Every guest has access to our secure digital guest portal, which serves as your personal travel companion.
Available in over 22 languages, it provides:
✔ Detailed apartment guides and instructions
✔ Local recommendations for Cheltenham and the Cotswolds
✔ Check-in information and directions
✔ Stay details and booking management
✔ Direct communication with our team
It looks and feels like your own private travel app — designed to make your stay smooth, informed and stress-free.
Smart Booking Management Made Easy
When you book online, you can view live availability and secure the serviced apartment that suits you best.
For guests or companies with multiple reservations, bookings can be organised under a Master Booking — ideal for corporate stays, relocations, or group travel.
Your Master Booking provides a clear overview of:
✔ Individual apartment reservations
✔ Arrival and departure dates
✔ Guest contact details
✔ Stay costs and payment status
✔ Extras and amenities
Personalise Your Experience
Enhance your stay by requesting additional services directly through your online account or guest portal.
Guests can arrange:
✔ Welcome hampers
✔ Equipment such as printers
✔ Early check-in
✔ Late check-out
✔ Special requests and extras
