When you book with Luxury Apartments, you get a dedicated team looking after you throughout the whole process; offering a truly personal service that has won us long-lasting business relationships with large government agencies and worldwide companies.

Personal touch throughout your stay 

Every guest receives our professional meet and greets service, to help them feel settled in a new area. They're met by a Luxury Apartment representative that lives in the area - a real local expert who can recommend the best businesses in the area and events. They’ll show guests around the apartment, so they know how everything works.

During the stay, our housekeepers service the apartment every week, and our maintenance contractors ensure the apartment looks its best. Whilst in the office, we’re on hand to answer any questions.

Each serviced apartment benefits from a tablet listing:

  • Useful websites and telephone numbers
  • Our recommended restaurants, cafes, bars, shops and more
  • Exclusive discounts at local business 
  • Transport information 
  • A map of the area
  • Detailed information on the city

If your first language is not English, the tablet can be set to French, Italian, Japanese, Mandarin, German, Spanish, or Portuguese.

We offer optional services which include organising airport transfers with our recommended companies. If you’re travelling with children, we can provide welcome packs, cots and highchairs.

To see the full list of services we provide go to our What’s included page.

Handpicked apartments 

We handpick each serviced apartment in Cheltenham and Gloucester for our corporate guests to deliver the best possible stay. The serviced apartments are tested to deliver on our key criteria, so you trust you’ll get a great stay at any of our properties. 

We test everything; checking beds are comfy, the Wi-Fi is fast and reliable in every room, shower pressure is good, and all appliances work perfectly.

Every property has the advantage of fully equipped kitchens and a space to work.

Our serviced apartments are much larger than a typical hotel room, giving you several rooms to relax in. Plus, they’re located in prime areas, where you can experience the best Cheltenham or Gloucester has to offer.