When you book with Luxury Apartments, you will receive a dedicated team looking after you throughout the whole process; offering a truly personal service that has given us a long-lasting business relationship with large government agencies and worldwide companies.
Personal touch throughout your stay
Every guest receives our professional meet and greets service to help them feel settled in the new area. They're met by a Luxury Apartment representative who can recommend the best businesses and events in the area. They’ll show guests around the apartment so they know how everything works.
During the stay our housekeeper's service the apartment weekly and our maintenance contractors ensure the apartment looks its best. Whilst in the office, we’re on hand to answer any questions.
Each serviced apartment benefits from a tablet listing:
- Useful websites and telephone numbers
- Our recommended restaurants, cafes, bars, shops and more
- Exclusive discounts at local business
- Transport information
- A map of the area
- Detailed information on the town
If your first language is not English, the tablet can be set to French, Italian, Japanese, Mandarin, German, Spanish, or Portuguese.
We offer optional services which include organising airport transfers with our recommended companies. If you’re travelling with children, we can provide welcome packs, cots and highchairs.
To see the full list of services we provide go to our What’s included page.
We handpick every serviced apartment on our portfolio within Cheltenham and Gloucester to deliver on our key criteria, so you trust you’ll get a great stay at any of our properties.
Every property has the advantage of fully equipped kitchens and a space to work.
Our serviced apartments are much larger than a typical hotel room, giving you several rooms to relax in. Plus, they’re located in prime areas, where you can experience the best Cheltenham or Gloucester has to offer.