Cheltenham GL50 3FL, UK
We need the following properties to meet our demand:
Each property must meet the following criteria, as we only handpick the best apartments for our corporate guests:
Arrival time is from 3pm and the time of departure is 10 am. However, we will be happy to offer you earlier arrival times and later departure times if possible. There may be a charge for this service.
We usually have a later departure time on Sundays and Bank Holidays for the convenience of our clients and to allow our wonderful house-keeping team a relaxing Sunday morning or Bank Holiday
Some of our apartments have coffee machines, but on arrival, all guests will get tea, coffee, milk and biscuits.
We meet and greet all of our clients to provide them with keys and/or keypad access codes.
Yes, there is parking available. Some have secured garages, others have free parking on the road. None should require paid parking.
Full payment is taken to book a stay of fewer than 30 nights. For stays longer than 30 nights, payment is taken in 30-night intervals. For corporate stays, different options are available; please ask for details.
Should you cancel your stay and stay for fewer than 30 nights, 20% of the stay is non-refundable. For stays longer than 30 nights, 20% of the first month is non-refundable.
A security deposit of £250 is due on arrival, or £500 at certain properties and during the gold cup. If pets are allowed, it’s £500, which is refunded after we check the apartment has been left in good order after departure.
Check-in times are from 3 pm-6 pm; at some properties, we can allow a later check-in time if self-check-in is possible, without charge. Before booking, please contact us if you need to arrive or depart outside these hours, as we may be unable to meet.
There may be an arrival charge of £50 if arriving between 7 pm and 12 pm; if the property does not have a self-check-in option, the £50 is given to the person who meets you outside of their office hours.
The departure is at 10 am unless otherwise agreed.
No smoking in the property. No loud noise between 11 pm & 8 am. No Party’s, hen or stag do’s.
Booking terms apply
For Gold Cup stays we must receive notification of cancellation 30 days prior to arrival. Where notification of cancellation is received less than 30 days, the stay is non-refundable.
Non-arrivals will be treated as a cancellation and subject to a 100% cancellation charge.
Should you cancel your stay and give more than 30 nights notice, only 20% of the stay is non-refundable.
Booking terms apply.